What issue should I pay attention to when installing I^STTOUCH^© screens?

1. I^STTOUCH infrared touch screens are built to be very rugged. As with all electronics, they need to be handled appropriately.
2. Do not block the infrared emitters or receivers during power up or calibration.

What should I do if the I^STTOUCH screen does not respond when I touch it?

1. Check the serial cable and power supply connections. Verify they are connected properly and securely.
2. Verify that the screen is using the correct COM port.
3. Check the ‘ Status ’ of the touch screen using the UPDD setting. When connected properly, a green ‘check’ will be displayed.
4. If the system still does not respond, please call our technical support staff.

What should I do if I lose the supplied power adapter?

1. You can replace the power supply with a 12VDC, 1.0 Amp (or greater), P5 (2.1mm plug) connector, with a positive center.
2. IST will also send you a power supply for a modest charge and ship It to you.

For advanced troubleshooting techniques please refer to the following guides:

TROUBLESHOOTING

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TROUBLESHOOTING

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